user-experience Digest, Vol 16, Issue 1

Saul Cozens me at saulcozens.co.uk
Sat Jan 10 23:42:50 UTC 2009


Cheers Chris,

I feel that these interfaces are both confusing  but for different reasons.

http://code.google.com/p/openid-selector/ doesn't provide the user with a
familiar set of options for logging in.  Most users would probably expect to
see two boxes, username/email and password (probably pre-filled by their
browser).  Instead they are faced with an array of logos that look more like
links than buttons or selection options.

https://www.idselector.com/ presents an input box containing 'http://'.
This doesn't look like a login box either - more like a location field.
Surely, the http:// can be defaulted on the server-side on submission.  Sure
that, field gets automatically built according to the provider format, but
at first the input box doesn't look like the right place to start logging
in.
In addition, when the user focuses on the input and the provider selection
appears, a second input comes into play.  I now have 2 inputs a login
screen.  I believe that to many users, this will appear to be the logical
place to type their password (googel/yahoo!/whatever).
The screencast was broken past about 3 minutes for me, so this might've
become clearer later.

My method to emulate a novice user - remove ALL the text and see if it's
still obvious what to do!

But these are just my opinions - the important question is - have any user
studies been done on any OpenID login interfaces?


Saul


2009/1/8 Chris Messina <chris.messina at gmail.com>

> OpenID as a "scent" word... I love it! ;)
>
> Your feedback is very useful, Brian -- thanks.
>
> This interface is similar to the IDSelector interface (which I find
> equally confusing):
>
> https://www.idselector.com/
>
> Would be great if this list could be used for UI reviews of OpenID
> implementations by folks in the design industry -- wow, that'd be
> great! ;)
>
> Chris
>
> On Wed, Jan 7, 2009 at 5:36 PM, Brian O'Neill <spam at rhythmspice.com>
> wrote:
> > That's a nice idea! Couple things and little nits if you want feedback (I
> > think you did):
> >
> >
> > * You aren't letting people Create an Account in this UI - so shouldn't
> the
> > title really be "Log in using your Open ID"
> > * I'm thinking Log in is probably more universal than Sign in but not
> sure
> > (not used to seeing either one hyphenated)
> > * I would try to make all the other logos disappear once a provider is
> > selected and make the text label read something like "Enter your Google
> Open
> > ID"
> > * Partly why I suggest the above is that if this UI comes up near the
> bottom
> > of a browser window and the entire box is not visible in the browser,
> it's
> > possible the exposed text input field would not be "seen" to have dropped
> > down. By removing the "noise" (the non-essential logos/icons) after
> > selection, you help tell solve this scroll issue potentially, and clear
> out
> > non-essential UI.
> > * Also - given you have to signup for an Open ID (if I recall), what is
> the
> > point of trying to mask that (e.g "users don't have to know what Open ID
> > is")? I only use mine for Basecamp's product via AOL but pretty sure I
> had
> > to sign up for it...even though I had an AOL handle...having the word
> Open
> > ID is a definte scent word for me - I look for that on sites before I
> sign
> > up. If it was hidden...
> > * I am assuming the intent here wasn't to facilitate creation of your
> open
> > ID account (on the provider of choice) but indeed, to log in to the right
> > provider.
> >
> > Anyhow, it is a nice idea! I like that it's jQuery too which seems to be
> the
> > most popular JS library these days.
> >
> > saludos!
> >
> > Brian O'Neill
> > User experience and interaction designer
> > http://www.rhythmspice.com
> >
> >
> > On Jan 7, 2009, at 3:00 PM, user-experience-request at openid.net wrote:
> >
> >> Send user-experience mailing list submissions to
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> >>  1. Javascript OpenID Selector (Chris Messina)
> >>
> >>
> >> ----------------------------------------------------------------------
> >>
> >> Message: 1
> >> Date: Wed, 7 Jan 2009 00:51:43 -0800
> >> From: "Chris Messina" <chris.messina at gmail.com>
> >> Subject: Javascript OpenID Selector
> >> To: "OpenID user experience" <user-experience at openid.net>
> >> Message-ID:
> >>        <1bc4603e0901070051m4ab6d5c2p1d38728de1e90ca at mail.gmail.com>
> >> Content-Type: text/plain; charset="iso-8859-1"
> >>
> >> Thought I'd pass this along. I'm not convinced that this is the way to
> do
> >> OpenID long term but I guess it'll work for now (until we develop
> >> something
> >> better than a series of popular US-centric OpenID provider icons):
> >> http://code.google.com/p/openid-selector/
> >>
> >> Chris
> >>
> >> --
> >> Chris Messina
> >> Citizen-Participant &
> >> Open Web Advocate-at-Large
> >>
> >> factoryjoe.com # diso-project.org
> >> citizenagency.com # vidoop.com
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>
> --
> Chris Messina
> Citizen-Participant &
>  Open Web Advocate-at-Large
>
> factoryjoe.com # diso-project.org
> citizenagency.com # vidoop.com
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