[user-experience] OpenID user experience (new mailing list)

[Johannes Ernst]

>>>  - how can I log off and become anonymous again (currently unsolved)
>
> agree on log off, not sure user will be truly anonymous though

I think we need to decide what expectations we create with the user  
if there was a button saying "log off" or something like that -- does  
that mean I'm anonymous now, or not? Alternatively, we could also  
require the relying party to stop correlating the user (eg "delete  
all session cookies" -- not sure what the right approach is, but very  
sure that we need to communicate well to the user what she can expect.

I guess this is something we need to discuss. Opinions, anybody?

>>>  - how can I find out what the site knows about me wrt identity  
>>> information (currently unsolved)
>
> Not sure that this one would be in scope. Interested to hear what  
> your thoughts are.

Speaking for myself as a user, I'd like to know that. For example, I  
might think "let's make sure these guys have my cell phone number".  
How would I check that they do?

It might be as simple as a link in a defined place with a defined  
label that goes to my "profile page" on that site. Or something more  
complex.

>> Secondly, in your view, what other issues related to user  
>> experience should be discussed and/or resolved?
>
> Add:
>
> - How do I migrate my username/password account to using OpenID?

Are you referring to the situation where I already have an account at  
a site, but now I'd like to disable auth by username/password and  
only use OpenID?

If so, that sounds like a useful case.

> - What do I do when I am at a site that supports OpenID?

Are you asking for a consistent help system, or a common layout, or ..?

> - What happens when xxxx error happens?

That's another good one: how do errors get reported to the user, and  
what can the user do about them?



Johannes Ernst
NetMesh Inc.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: pastedGraphic.tiff
Type: image/tiff
Size: 1962 bytes
Desc: not available
URL: <http://lists.openid.net/pipermail/openid-user-experience/attachments/20061025/450b7054/attachment-0002.tiff>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: lid.gif
Type: image/gif
Size: 973 bytes
Desc: not available
URL: <http://lists.openid.net/pipermail/openid-user-experience/attachments/20061025/450b7054/attachment-0002.gif>
-------------- next part --------------
  http://netmesh.info/jernst