CardSpace User Experience

[Joshua Viney]

Thanks for the screenshots.

This may be a really obvious statement, but I recommend looking at  
what they've done thinking about why they made the decisions they  
did. Microsoft always does a lot of usability testing, so there are  
probably very specific user concerns that were addressed. It may look  
"scary" but there is also the consideration that people will be using  
it at some point. It'll be on their PC, and it may be their first  
impression of SSO and profile/attribute exchange.

That said, it looks like they've really attacked the privacy issue  
with a vengeance including the question of whether or not Microsoft  
will have access to user information. It looks like they've made a  
conscious decision to position the system as a security/privacy  
protector as opposed something to make life easier/keep you  
organized. Consider the complexity and potential for user problems  
with the managed cards UX. Having to go to one site, get a card,  
properly install it, then return to the original site seems like a   
great way to get users to choose a different site to use. I'd rather  
fill out a registration form and save my password on a post-it note  
stuck to my monitor.


Josh Viney
http://www.eastmedia.com -- EastMedia
http://identity.eastmedia.com -- OpenID, Identity 2.0




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