[OpenID] Feedback requested: New OpenID RP login UX prototype

Tue Oct 27 02:52:36 UTC 2009

Thanks again, Paul.  More thoughts inline...

--
Andrew Arnott
"I [may] not agree with what you have to say, but I'll defend to the death
your right to say it." - S. G. Tallentyre

On Fri, Oct 23, 2009 at 12:59 PM, Andrew Arnott <andrewarnott at gmail.com>wrote:

> Thanks, Paul.  The issues you pointed out have or will be fixed.  Except
> for the connectid.blogspot.com issue, which works for me.  Can you try it
> again?
>
> --
> Andrew Arnott
> "I [may] not agree with what you have to say, but I'll defend to the death
> your right to say it." - S. G. Tallentyre
>
>
> On Fri, Oct 23, 2009 at 3:53 AM, Paul Madsen <paulmadsen at rogers.com>wrote:
>
>>  Andrew, some random feedback
>>
>> 1) I used Google the first time. The next time I saw "If you have logged
>> in previously, click the same button you did last time. "
>>
>> But what if I want to use a different OP? I know nothing is stopping me
>> but the above feels too much like a directive
>>
>> Perhaps 'You may use the same ...'
>>
>
I see your point, but I think people who deliberately want to have two
accounts with one RP are in the extreme minority.  And these are the same
type of people (I believe) that won't let a directive like this text stop
them from doing what they want anyway.

On the flipside, most people who won't want to splinter their account need
to be told that they really should pick the same one every time, even if
"well, today I'm logged into Yahoo, but yesterday I logged in with Google,
so I'll just do Yahoo this time".

>
>> Also, although the Google icon had a little green flag on it, there was no
>> text alerting the user to the significance
>>
>
Well, there's a tooltip if you hover over the green checkmark, but I agree,
that's not very discoverable.  And the text of the tooltip is a simple "We
recognize you!" text.  I'd hate to confuse the user with the details of
exactly what that checkmark means, aside from these two points "you've
selected this one before", and "we've already logged you in, so this is
gonna be fast".  What do you think would be the optimal way to share the
green flag significance?

>
>> 2) When I used Yahoo, their page doesnt fit in the pop-up
>>
>
I fixed that.

>
>> Yahoo warned me about the bona fides of the RP (yes I know its not under
>> your control but its disconcerting nonetheless)
>>
>
I fixed that.

>
>> 3) After successfully getting in with Yahoo, I saw the green check on both
>> Yahoo & Google icons. But when I logged out and came back the check had
>> disappeared from Yahoo.
>>
>
That's because Yahoo doesn't support checkid_immediate authentication.

>
>> This didnt happen for myOpenID & Verisign, ie their green checks do light
>> up along with Google's to record past successful use
>>
>> 4) I see the install plugins prompt on FF on Vista. The auto install didnt
>> work
>>
>
I removed the plugin prompt.

>
>> 5) I get a browser warning about 'unencrypted connection' only with Yahoo
>> - on the redirect from the OP back to RP
>>
>
I fixed that.

>
>> 6) When I tried to use a blogspot OpenID, (http://connectid.blogspot.com/)
>> the RP validation script refuses to recognize it ('No OP Endpoint found'.
>>
>
And I suspect this was a transient problem, because this worked for me.

>
>> Separately, the above error message could be less cryptic
>>
>> Regards
>>
>> Paul
>>
>> Andrew Arnott wrote:
>>
>>  OpenID RP login UX
>>
>> Live demo location: http://openidux.dotnetopenauth.net/
>> Design considerations
>>
>> The DNOA<http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> login
>> UX design document<http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> contains
>> the design spec, and some of the reasoning that went into that design.
>>
>> One high-level goal of all this work is to produce a set of HTML, CSS, and
>> JS files that can work on any web platform, so that ruby, python, php,
>> coldfusion, and (of course) ASP.NET <http://asp.net/> RP web sites can
>> benefit from a better UI for logging users in.
>> Interesting scenarios to experiment with and/or test
>>
>>    - Login by clicking on Members Only. This invokes the full page
>>    redirect login UI.
>>    - Login by clicking Login in the upper-right corner of the page. This
>>    invokes the popup dialog UI.
>>    - Visit the account management page and add additional
>>    OpenIDs or InfoCards to your account so you can log in with multiple
>>    identities yet be recognized as holding just one account.
>>    - Login multiple times, using various OPs. Notice first that we
>>    highlight the button you chose the prior time. This helps the user not
>>    splinter his identity on a return visit in the event he has accounts with
>>    more than one displayed OP.
>>    - Notice that in the login UI some OPs support checkid_immediate, and
>>    on a return visit, a green checkmark appears in the lower-right corner of
>>    an OP button when an immediate login is available. If a green checkmark is
>>    not visible on an OP button, a popup window will be used to guide the user
>>    through the initial login process. Some OPs (such as Verisign and Yahoo) do
>>    not support checkid_immediate, and will never display green checkmarks.
>>    - When logging in, try using the OpenID button. Notice that as soon as
>>    you finish typing that discovery on that identifier begins and a login
>>    button appears within the text box. Next time you visit, the UX will
>>    remember what identifier you typed in and help you log in again.
>>    - Try using the OpenID button with an identifier that delegates to
>>    multiple OPs. Notice how the Login button that appears to help you go
>>    through checkid_setup (if no checkid_immediate requests come back positive)
>>    is a split button, allowing you to actually pick which OP to log in with,
>>    and these OPs are in priority order (adjusted for OPs that are down or
>>    misbehaving, which are moved to the bottom).
>>
>> Special release notes
>>
>> In this iteration, I've elected to go with the popup dialog approach to
>> displaying the login UI rather than a popup browser window. This is still
>> alterable, and your feedback and/or preferences on this decision is most
>> welcome.
>>
>> The current set of OP buttons displayed include 4 OPs: Google, Yahoo,
>> Verisign and MyOpenID. The last two of these do not fit the
>> qualifications given in the design document, but they are included here to
>> assist in the feedback process, and because I don't know how to make four
>> buttons (Google, Yahoo, OpenID and InfoCard) look good, so I jumped up from
>> three to six.
>>
>> In the OpenID text box area, after authentication completes a green
>> checkmark is displayed, but sometimes no login button appears to complete
>> login. This is a UX issue I haven't figured out how to solve yet. But the
>> way to proceed with login is to click the original, large OpenID button
>> again.
>>
>> The browsers I've tested with are IE8, Chrome 3, FireFox 3.5 and Safari 4.
>> If you test with other/older browsers, please leave feedback about how your
>> experience was. But currently I'm not targeting older browsers, so any bug
>> reports regarding backward compatibility may not be fixed.
>> How to leave feedback
>>
>> Just reply to this message.
>> --
>> Andrew Arnott
>> "I [may] not agree with what you have to say, but I'll defend to the death
>> your right to say it." - S. G. Tallentyre
>>
>> ------------------------------
>>
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>>
>
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