[OpenID] Feedback requested: New OpenID RP login UX prototype

Fri Oct 23 10:53:34 UTC 2009

Andrew, some random feedback

1) I used Google the first time. The next time I saw "If you have logged 
in previously, click the same button you did last time. "

But what if I want to use a different OP? I know nothing is stopping me 
but the above feels too much like a directive

Perhaps 'You may use the same ...'

Also, although the Google icon had a little green flag on it, there was 
no text alerting the user to the significance

2) When I used Yahoo, their page doesnt fit in the pop-up

Yahoo warned me about the bona fides of the RP (yes I know its not under 
your control but its disconcerting nonetheless)

3) After successfully getting in with Yahoo, I saw the green check on 
both Yahoo & Google icons. But when I logged out and came back the check 
had disappeared from Yahoo.

This didnt happen for myOpenID & Verisign, ie their green checks do 
light up along with Google's to record past successful use

4) I see the install plugins prompt on FF on Vista. The auto install 
didnt work

5) I get a browser warning about 'unencrypted connection' only with 
Yahoo - on the redirect from the OP back to RP

6) When I tried to use a blogspot OpenID, 
(http://connectid.blogspot.com/) the RP validation script refuses to 
recognize it ('No OP Endpoint found'.

Separately, the above error message could be less cryptic

Regards

Paul

Andrew Arnott wrote:
>
> OpenID RP login UX
>
> Live demo location: http://openidux.dotnetopenauth.net/
>
>
>       Design considerations
>
> The DNOA 
> <http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> login 
> UX design document 
> <http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> contains 
> the design spec, and some of the reasoning that went into that design.
>
> One high-level goal of all this work is to produce a set of HTML, CSS, 
> and JS files that can work on any web platform, so that ruby, python, 
> php, coldfusion, and (of course) ASP.NET <http://asp.net/> RP web 
> sites can benefit from a better UI for logging users in.
>
>
>       Interesting scenarios to experiment with and/or test
>
>     * Login by clicking on Members Only. This invokes the full page
>       redirect login UI.
>     * Login by clicking Login in the upper-right corner of the page.
>       This invokes the popup dialog UI.
>     * Visit the account management page and add additional
>       OpenIDs or InfoCards to your account so you can log in with
>       multiple identities yet be recognized as holding just one account.
>     * Login multiple times, using various OPs. Notice first that we
>       highlight the button you chose the prior time. This helps the
>       user not splinter his identity on a return visit in the event he
>       has accounts with more than one displayed OP.
>     * Notice that in the login UI some OPs support checkid_immediate,
>       and on a return visit, a green checkmark appears in the
>       lower-right corner of an OP button when an immediate login is
>       available. If a green checkmark is not visible on an OP button,
>       a popup window will be used to guide the user through the
>       initial login process. Some OPs (such as Verisign and Yahoo) do
>       not support checkid_immediate, and will never display green
>       checkmarks.
>     * When logging in, try using the OpenID button. Notice that as
>       soon as you finish typing that discovery on that identifier
>       begins and a login button appears within the text box. Next time
>       you visit, the UX will remember what identifier you typed in and
>       help you log in again.
>     * Try using the OpenID button with an identifier that delegates to
>       multiple OPs. Notice how the Login button that appears to help
>       you go through checkid_setup (if no checkid_immediate requests
>       come back positive) is a split button, allowing you to actually
>       pick which OP to log in with, and these OPs are in priority
>       order (adjusted for OPs that are down or misbehaving, which are
>       moved to the bottom).
>
>
>       Special release notes
>
> In this iteration, I've elected to go with the popup dialog approach 
> to displaying the login UI rather than a popup browser window. This is 
> still alterable, and your feedback and/or preferences on this decision 
> is most welcome.
>
> The current set of OP buttons displayed include 4 OPs: Google, Yahoo, 
> Verisign and MyOpenID. The last two of these do not fit the 
> qualifications given in the design document, but they are included 
> here to assist in the feedback process, and because I don't know how 
> to make four buttons (Google, Yahoo, OpenID and InfoCard) look good, 
> so I jumped up from three to six.
>
> In the OpenID text box area, after authentication completes a green 
> checkmark is displayed, but sometimes no login button appears to 
> complete login. This is a UX issue I haven't figured out how to solve 
> yet. But the way to proceed with login is to click the original, large 
> OpenID button again.
>
> The browsers I've tested with are IE8, Chrome 3, FireFox 3.5 and 
> Safari 4. If you test with other/older browsers, please leave feedback 
> about how your experience was. But currently I'm not targeting older 
> browsers, so any bug reports regarding backward compatibility may not 
> be fixed.
>
>
>       How to leave feedback
>
> Just reply to this message.
>
> --
> Andrew Arnott
> "I [may] not agree with what you have to say, but I'll defend to the 
> death your right to say it." - S. G. Tallentyre
>
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>
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