[OpenID] Feedback requested: New OpenID RP login UX prototype

Allen Tom atom at yahoo-inc.com
Fri Oct 23 05:35:49 UTC 2009


Hi Andrew -

The RP UX looks very promissing, and it'll be really slick with just a 
little more polish.

Can you make the Yahoo popup a bit wider? Although the UI Draft spec 
says that the popup is supposed to be 450px wide, Yahoo's popup is 500px 
wide. (our users prefer larger fonts)

Also, as per your blog post, Yahoo displays a warning for RPs that don't 
implement RP discovery.
http://blog.nerdbank.net/2008/06/why-yahoo-says-your-openid-site.html

Because the OpenID authentication response exceeds 2KB, the Yahoo OP 
automatically sends the response via HTTP POST, which results in a 
degraded user experience. (browser warnings when switching from HTTPS to 
HTTP) and also a "blank white page" for the autosubmitting form. I'm a 
very surprised that the response exceeds 2KB on your demo site, because 
generally speaking, OpenID responses that don't use AX or OAuth Hybrid 
almost never exceed 2KB. I think your demo has an unusually large 
return_to URL, which is contributing to the oversized response.

On the Yahoo OP side of things, we're working on ways to shrink the size 
of our responses to try to stay under the 2KB limit. For instance, we'll 
be removing the PAPE responses unless they were requested, and we'll try 
to shrink the size of our association handles.

Also, as others have reported, the browser plugin warning is a bit 
distracting. I'm runing WinXP with Firefox. Presumably this should be 
fairly easy to fix.

Good job!
Allen




Andrew Arnott wrote:
>
> OpenID RP login UX
>
> Live demo location: http://openidux.dotnetopenauth.net/
>
>
>       Design considerations
>
> The DNOA 
> <http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> login 
> UX design document 
> <http://docs.google.com/Doc?docid=0AXB25E7fZcQCZGY1bm40ampfMTkxaHJ2emZya3M&hl=en> contains 
> the design spec, and some of the reasoning that went into that design.
>
> One high-level goal of all this work is to produce a set of HTML, CSS, 
> and JS files that can work on any web platform, so that ruby, python, 
> php, coldfusion, and (of course) ASP.NET <http://asp.net/> RP web 
> sites can benefit from a better UI for logging users in.
>
>
>       Interesting scenarios to experiment with and/or test
>
>     * Login by clicking on Members Only. This invokes the full page
>       redirect login UI.
>     * Login by clicking Login in the upper-right corner of the page.
>       This invokes the popup dialog UI.
>     * Visit the account management page and add additional
>       OpenIDs or InfoCards to your account so you can log in with
>       multiple identities yet be recognized as holding just one account.
>     * Login multiple times, using various OPs. Notice first that we
>       highlight the button you chose the prior time. This helps the
>       user not splinter his identity on a return visit in the event he
>       has accounts with more than one displayed OP.
>     * Notice that in the login UI some OPs support checkid_immediate,
>       and on a return visit, a green checkmark appears in the
>       lower-right corner of an OP button when an immediate login is
>       available. If a green checkmark is not visible on an OP button,
>       a popup window will be used to guide the user through the
>       initial login process. Some OPs (such as Verisign and Yahoo) do
>       not support checkid_immediate, and will never display green
>       checkmarks.
>     * When logging in, try using the OpenID button. Notice that as
>       soon as you finish typing that discovery on that identifier
>       begins and a login button appears within the text box. Next time
>       you visit, the UX will remember what identifier you typed in and
>       help you log in again.
>     * Try using the OpenID button with an identifier that delegates to
>       multiple OPs. Notice how the Login button that appears to help
>       you go through checkid_setup (if no checkid_immediate requests
>       come back positive) is a split button, allowing you to actually
>       pick which OP to log in with, and these OPs are in priority
>       order (adjusted for OPs that are down or misbehaving, which are
>       moved to the bottom).
>
>
>       Special release notes
>
> In this iteration, I've elected to go with the popup dialog approach 
> to displaying the login UI rather than a popup browser window. This is 
> still alterable, and your feedback and/or preferences on this decision 
> is most welcome.
>
> The current set of OP buttons displayed include 4 OPs: Google, Yahoo, 
> Verisign and MyOpenID. The last two of these do not fit the 
> qualifications given in the design document, but they are included 
> here to assist in the feedback process, and because I don't know how 
> to make four buttons (Google, Yahoo, OpenID and InfoCard) look good, 
> so I jumped up from three to six.
>
> In the OpenID text box area, after authentication completes a green 
> checkmark is displayed, but sometimes no login button appears to 
> complete login. This is a UX issue I haven't figured out how to solve 
> yet. But the way to proceed with login is to click the original, large 
> OpenID button again.
>
> The browsers I've tested with are IE8, Chrome 3, FireFox 3.5 and 
> Safari 4. If you test with other/older browsers, please leave feedback 
> about how your experience was. But currently I'm not targeting older 
> browsers, so any bug reports regarding backward compatibility may not 
> be fixed.
>
>
>       How to leave feedback
>
> Just reply to this message.
>
> --
> Andrew Arnott
> "I [may] not agree with what you have to say, but I'll defend to the 
> death your right to say it." - S. G. Tallentyre
>
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>
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