[OpenID] Feedback requested: New OpenID RP login UX prototype
Rabbit
rabbit at cyberpunkrock.com
Fri Oct 23 02:01:57 UTC 2009
I won't sugar coat this. If I encountered this interface in the wild I
would be furious. I hope you are able to take this criticism
constructively and improve the user experience.
FireFox on OSX receives multiple plugin download requests. Obviously
these are related to InfoCard but "explainable" from a technical
perspective doesn't translate to "acceptable" from a user perspective.
There was also no indication as to what the plugins were for and when
I attempted to install them it failed. That latter criticism may be an
issue with FireFox or OSX.
Almost every popup window was irritating and appeared broken. A
standard user would most likely think they were tricked into clicking
an advertisement. This somewhat extends into my general criticism
towards the entire popup standard being promoted (which I won't get
into) but even with the popup approach there is room for improvement
here. If you know the OpenID provider you are sending me to, and they
do not offer a simple UI for popups, at least size the window to avoid
horizontal scrollbars.
http://s978.photobucket.com/albums/ae262/rabbyte/?action=view¤t=Picture3.png
http://s978.photobucket.com/albums/ae262/rabbyte/?action=view¤t=Picture4.png
http://s978.photobucket.com/albums/ae262/rabbyte/?action=view¤t=Picture5.png
You'll also notice that the MyOpenID popup is slightly hiding its
security feature on the top right. There's just no excuse for that.
The automatic redirecting is absolutely atrocious! Even just trying to
test this out for feedback was excruciating. It is impossible to
change my choice once I have made a choice. Page load tries to
redirect. Clicking login tries to redirect. My history gets mangled
and I can't hit the back button. Between the popups and the redirects,
a standard user might (and should) think they have a virus.
It also wouldn't hurt to provide a little information about OpenID
since it is an option. Even linking to a tutorial site to provide more
information would be helpful (hey! and you could use another popup!).
Ok, maybe that last remark was a little mean. I appreciate the effort.
I really need to put together a demo. I really hope you found my
feedback useful.
=Rabbit
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