[OpenID] Feedback requested: New OpenID RP login UX prototype

SitG Admin sysadmin at shadowsinthegarden.com
Fri Nov 20 05:00:43 UTC 2009


>If you could take a look at the site and help me figure out how to 
>apply your suggestions it would help me.

I like that the OpenID box autodiscovered Yahoo when I typed in 
"yahoo.com" there instead of clicking on the graphic. That box 
itself, though, could be a bit confusing - what is "OpenID", to the 
uninitiated? Perhaps have, in addition to that (recognizable) logo, 
another way of triggering the OpenID login field - an icon saying 
"Click here to type in the website yourself." or something like that. 
That can come later; the tricky part, how to prompt them for sites 
they enter passwords at (without completely replacing the current 
instructions), should come first.

It would be nice to prompt users with "You enter a password ONLY at 
these websites:", but that's awkwardly phrased, and doesn't reliably 
convey the essential (proper) idea, anyway. Also, what if none of the 
sites (a user selects) are offering OpenID?

Perhaps asking "Where have you entered your password before?", and 
placing that *below* the main (account) line, as if that's the 
feature description and the question provides directions on utilizing 
the feature? It lacks the security boost of associating "always enter 
your password at the appropriate site only" with OpenID, but seems 
understandable enough.

Back to triggering the OpenID login field, then - I think most users 
grasp the click-to-activate (or click-to-select) concept today, so 
how about"Let me type it in myself" or "Let me type in the address"? 
(Are there any studies on how well users have absorbed terms like 
"URL"? I don't want to suggest using that, not knowing if it would be 
widely recognized.) The language aims to empower; "let me" suggests 
that the user can bypass a dumb machine's limits, "myself" that power 
is being given into their hands; but too many words extends the size 
of that button and complicates the sentence (it should be easy to 
read).

Just semi-idle thoughts for now. Help this helps you figure something out :)

-Shade


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