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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Good observation Chris.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Are there any volunteers in the OpenID Community who are willing
to work with Global Inventures & Don Thibeau to help us review UV input and
update the OIDF website, respond to inquiries, etc? If so, please speak up.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I still believe that UV is a great tool to capture community
feedback, but also agree with Chris that if we don’t have the resources to
address the inquiries and recommendations from folks who visit our website, we
should find a better way to capture and process that input so that we don’t appear
to be unresponsive. This is nothing against UV which I still think is a great
offering, its more about our ability to take actions based on input from our
site visitors.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'>Cheers,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><br>
Brian<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'>___________</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><a href="http://www.linkedin.com/pub/0/10/254">Brian Kissel</a></span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'>CEO, JanRain - </span></b><b><i><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#333399'>WebID and Social Publishing
for User Engagement</span></i></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'>Email</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'>: <a href="mailto:bkissel@janrain.com"><span style='color:navy'>bkissel@janrain.com</span></a>
<b>Cell</b>: 503.866.4424 <b>Fax</b>: 503.296.5502<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
openid-board-bounces@lists.openid.net
[mailto:openid-board-bounces@lists.openid.net] <b>On Behalf Of </b>Chris
Messina<br>
<b>Sent:</b> Thursday, December 03, 2009 10:47 AM<br>
<b>To:</b> OpenID Board (public)<br>
<b>Cc:</b> Richard White<br>
<b>Subject:</b> [OpenID board] Getting the most out of UserVoice.com<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I receive notifications from the OpenID UserVoice microsite
on a nearly daily basis (<a href="http://ideas.openid.net">http://ideas.openid.net</a>).<br
clear=all>
<o:p></o:p></p>
<div>
<p class=MsoNormal>Lately, most of the suggestions and bug reports are null,
made up of one or two words, or outright spam.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>The legitimate requests and suggestions are few and far
between and not on the whole all that useful.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>In the beginning, Brian Kissel heavily advocated for using
UserVoice to collect user opinions and ideas, and now the management of the
site has fallen entirely, it seems, to me.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>I'd like to propose that we either figure out how to
operational the data from this site or get Inventures to manage it for us and
then provide bi-weekly reports to the board about what people are looking for.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Considering that we just executed a survey of the board's
priorities and it was proposed that we do the same for the membership, it seems
that we're not only ignoring solutions that we already have in place to collect
this kind of information, but that we're already failing to use the information
that we already have.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Unless we can expand the parties within the foundation who
are receiving and able to act on this information, I suggest that we shut down
UserVoice in the beginning of the new year and find other ways to pool member
and public sentiment that we'll actually use.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Chris<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
-- <br>
Chris Messina<br>
Open Web Advocate<br>
<br>
Personal: <a href="http://factoryjoe.com">http://factoryjoe.com</a><br>
Follow me on Twitter: <a href="http://twitter.com/chrismessina">http://twitter.com/chrismessina</a><br>
<br>
Citizen Agency: <a href="http://citizenagency.com">http://citizenagency.com</a><br>
Diso Project: <a href="http://diso-project.org">http://diso-project.org</a><br>
OpenID Foundation: <a href="http://openid.net">http://openid.net</a><br>
<br>
This email is: [ ] shareable [X] ask first [ ]
private<o:p></o:p></p>
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