[Openid-specs-fapi] Drop off rates on UK open banking vs screen scraping

Torsten Lodderstedt torsten at lodderstedt.net
Wed Aug 1 13:13:07 UTC 2018

Thanks for sharing! (Even if it partially looks a bit depressing)

> Am 01.08.2018 um 14:53 schrieb Joseph Heenan via Openid-specs-fapi <openid-specs-fapi at lists.openid.net>:
> Hi all,
> I thought the attached powerpoint might be interesting to the list. Account Technologies & Credit Kudos have gathered data from their systems on what percentage of their users that start trying to add a bank account actually finish the process successfully, comparing screen scraping to UK openbanking.
> The sample size is in the low thousands.
> It's clear that there's a big variance between banks, with some banks having implemented an API based flow that notably more users succeed at, whilst other banks seem to have managed to make the experience worse than screen scraping.
> Joseph
> <Open Banking Authentication Step and Sign Up Rates.pptx>
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