Correct me if I'm wrong, but GetSatisfaction appears to be more aimed at Customer Support, whereas Uservoice is more about soliciting new ideas from people about your products. It's not a cut and dry issue, though, since getSatisfaction allows customers to post "ideas" instead of questions, but this is not GetSatisfactions' core service (IMHO).<br>
<br>I personally use GetSatisfaction, and am very happy with it, though I think if I we're looking for new ideas (e.g., how to improve the OpenID website) I might give Uservoice a try.<br><br>What's the purpose of this widget? To offer customer support-like features (like, I can't login - please help me)? Or is it aimed more as a tool for new ideas?<br>
<br>david <br><br><div class="gmail_quote">On Thu, Jan 22, 2009 at 8:07 AM, Lachlan Hardy <span dir="ltr"><<a href="mailto:lachlan.hardy@gmail.com">lachlan.hardy@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br><div class="gmail_quote"><div class="Ih2E3d"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Wanted to get the general sense for adding a "feedback" tab to the OpenID site that aggregated opinions, feature requests and comments on <a href="http://openid.uservoice.com" target="_blank">openid.uservoice.com</a>. The purpose would be to gather feedback from visitors to the site -- and perhaps to collect information about how to make our site more useful and informative.</blockquote>
<br></div>It's a great idea, but I far prefer <a href="http://getsatisfaction.com/" target="_blank">http://getsatisfaction.com/</a>. I find UserVoice's interaction to be slow, unintuitive and awkward in comparison. <br>
<br>Lachlan Hardy<br>
</div>
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