[OpenID board] FW: UserVoice on OIDF and wiki?

Brian Kissel bkissel at janrain.com
Fri Apr 3 04:59:58 UTC 2009


And as soon as we've got it "seeded" we should put the feedback widget on the site to encourage feedback.  Right now its buried too deep to proactively attract feedback.

Cheers,

Brian
==============
Brian Kissel
Cell: 503.866.4424
Fax: 503.296.5502

From: board-bounces at openid.net [mailto:board-bounces at openid.net] On Behalf Of Brian Kissel
Sent: Thursday, April 02, 2009 9:56 PM
To: board at openid.net
Subject: Re: [OpenID board] FW: UserVoice on OIDF and wiki?

I'd suggest seeding with some of the areas we've talked about as priorities for 2009 to see if what we think is important is consistent with what the members and site visitors feel is important:


*         1H 2009 Priorities

o   Agree on best practices for UX, major OPs agree to consistently enable and support this UX, communicate to RPs

o   Agree on phase 1, tier 1 OP capability targets and major OPs consistently enable and support these capabilities (data, security, other?)

o   Improve developer resources

o   Develop and communicate a more clear and cohesive security strategy: technology, security community engagement, education, and marcom

o   Visible reference deployments in targeted segments: blogs, social networking, media, entertainment, sports, personal productivity, and affinity groups

o   Clear and consistent trademark and brand strategy, especially for B2B (OP to RP) initially

o   OIDF organization on sound financial footing, appropriate professional staff in place, executing on the agreed to priorities and programs

o   Begin market research on new market segments: retail, government, education - leverage successes and lessons learned in Japan and Europe



*         2H 2009 Priorities

o   Continue to enhance UX and data offerings (friends, activity stream, other)

o   Agree on phase 2, tier 1 OP capability targets and major OPs consistently enable and support these capabilities (data, security, other?)

o   Enhance security and other capabilities (data, PCI compliance, non-repudiation, etc.) as required for potential new markets: retail, government, education, etc.

o   Begin mainstream market awareness and educational outreach (when required goals above are achieved)

o   Leverage reference deployments (1H goal) into mainstream adoption in targeted segments: blogs, social networking, media, entertainment, sports, personal productivity, and affinity groups

o   Develop and implement B2C (RP to end user) OpenID brand and trademark strategy

o   Assess and refine OIDF financial and operational structure as necessary

o   Develop 2010 plan


Cheers,

Brian
==============
Brian Kissel
Cell: 503.866.4424
Fax: 503.296.5502

From: board-bounces at openid.net [mailto:board-bounces at openid.net] On Behalf Of Chris Messina
Sent: Thursday, April 02, 2009 8:54 PM
To: board at openid.net
Subject: Re: [OpenID board] FW: UserVoice on OIDF and wiki?

What topics should we seed the discussions with?

Also, my thinking is that Satisfaction should be used for general user/customer support problems (i.e. when people have a problem with their OpenID, yes, they should go to their provider, but if they forget who their provider is, if it goes down, or any number of other problems, at least we can aggregate common answers to such problems for the betterment of the OpenID brand).

For UserVoice, I think we use it to collect ideas and votes on those ideas - both for the technology and the priorities of the foundation. Of course nothing on UV will be binding, but these kinds of solutions have a lower barrier to entry than joining a mailing list.

Chris
On Tue, Mar 31, 2009 at 1:33 PM, Scott Kveton <scott at kveton.com<mailto:scott at kveton.com>> wrote:
Seems like the best way to get questions is to put it up there so
people can enter them in. Topics make sense to me as well. I say get
it up as fast as possible to start taking feedback.

- Scott




On Tue, Mar 31, 2009 at 10:11 AM, David Recordon <david at sixapart.com<mailto:david at sixapart.com>> wrote:
> Hey Brian,
> The feedback that I provided to Chris was that I thought we should start
> getting UserVoice active before we promote it so heavily on the site.
>  Currently they're are two ideas, but if we can get up over ten or so I
> think it will become much clearly to new visitors how to use it and the sort
> of thing that is expected.  I also believe that we can setup "topics" in
> UserVoice and I'd encourage us to do so to separate ideas between the
> Foundation and technology.  I also wonder how we plan to integrate UserVoice
> and GetSatisfaction, or if we still do.
> Basically, I want us to have a plan and some engagement on UserVoice before
> it becomes the most prominent thing on the site.
> --David
> On Mar 30, 2009, at 7:53 PM, Brian Kissel wrote:
>
> Hi All,
>
> Chris has gotten UserVoice hooked up on the OpenID.net website, you can see
> it at the bottom of the page under "Discuss/Ideas"  Thanks Chris!
>
> <image002.png>
>
> I'm suggesting that we also implement the "feedback widget" which makes it
> more clear how to use the feedback tool.  You can see UserVoice's widget at
> UserVoice on the left hand side of the page.  Anyone have concerns about
> implementing the "feedback widget" on our site?  The advantage is that this
> proactively encourages site visitors to provide feedback.  The more feedback
> we get the more we'll know what the community is looking for from the OIDF.
>
> <image003.jpg>
>
> Cheers,
> Brian
> ==============
> Brian Kissel
> Cell: 503.866.4424
> Fax: 503.296.5502
>
> From: Chris Messina [mailto:chris.messina at gmail.com<mailto:chris.messina at gmail.com>]
> Sent: Monday, March 30, 2009 7:09 PM
> To: Brian Kissel
> Cc: Marcus Nelson; Dave Recordon
> Subject: Re: UserVoice on OIDF and wiki?
>
> Just as we posted about moving the OpenID code repo to Google Code, I'd like
> to put such a visible feature to the board list first. I can go ahead and
> make that request if you like. Recordon had more specific thoughts that he
> might be willing to share when he returns this week.
>
>
> Chris
>
> On Mon, Mar 30, 2009 at 7:06 PM, Brian Kissel <bkissel at janrain.com<mailto:bkissel at janrain.com>> wrote:
>
> What about the "Feedback Widget," what's required to implement that?  Any
> reason not to try it?
>
>
>
> Cheers,
>
> Brian
>
> ==============
>
> Brian Kissel
>
> Cell: 503.866.4424
>
> Fax: 503.296.5502
>
>
>
> From: Chris Messina [mailto:chris.messina at gmail.com<mailto:chris.messina at gmail.com>]
> Sent: Monday, March 30, 2009 6:03 PM
> To: Marcus Nelson
> Cc: Brian Kissel; Dave Recordon
>
> Subject: Re: UserVoice on OIDF and wiki?
>
>
>
> Sure, go for it.
>
>
>
> I simply haven't the time lately to do the kind of design/touch ups I'd like
> to - so if you smooth the integration/design, that'd be swell.
>
>
>
> Thanks!
>
> On Mon, Mar 30, 2009 at 5:15 PM, Marcus Nelson <marcus at uservoice.com<mailto:marcus at uservoice.com>> wrote:
>
> Hey Guys --
>
> You're very welcome!  This is a great start, though the UV page looks a
> little plain.  If it's okay with you, we'd like to spruce it up a bit to
> match the OpenID brand.  Would that be okay?
>
> --
> Marcus Nelson
> UserVoice.com - What do users really want?
>
> marcus at uservoice.com<mailto:marcus at uservoice.com>
> mobile: 408.888.2657
> skype:  uservoice
> twitter:  @marcusnelson
>
> blog:          http://blog.uservoice.com
> twitter:       http://twitter.com/uservoice
> feedback:  http://uservoice.uservoice.com
>
>
>
> On Mon, Mar 30, 2009 at 11:05 AM, Brian Kissel <bkissel at janrain.com<mailto:bkissel at janrain.com>> wrote:
>
> Hi Chris,
>
>
>
> Great to see that its up and running now under the "Ideas" link at the
> bottom of the page, thank you, but I'd guess that most people don't take the
> time to scroll to the bottom of the footer or even notice the "ideas" link.
> The great thing about the "feedback widget" is that it proactively
> encourages feedback, which I think is what we want.  Would also be good to
> put this on the OIDF wiki site as well.  What's the downside of using the
> feedback widget?  I'm seeing it more places and think it will be good for
> the OIDF to show that we're proactively soliciting feedback, not to mention
> that lots of good ideas will come from it as well as the relative priorities
> of requests.
>
>
>
> By the way Marcus, thanks for your support with this as well, we really
> appreciate it.
>
>
>
>
>
>
>
> <image001.jpg>
>
>
>
> Cheers,
>
> Brian
>
> ==============
>
> Brian Kissel
>
> Cell: 503.866.4424
>
> Fax: 503.296.5502
>
>
>
>
>
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--
Chris Messina
Citizen-Participant &
 Open Web Advocate

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