[OpenID board] FW: UserVoice on OIDF and wiki?

Chris Messina chris.messina at gmail.com
Fri Apr 3 03:53:47 UTC 2009


What topics should we seed the discussions with?
Also, my thinking is that Satisfaction should be used for general
user/customer support problems (i.e. when people have a problem with their
OpenID, yes, they should go to their provider, but if they forget who their
provider is, if it goes down, or any number of other problems, at least we
can aggregate common answers to such problems for the betterment of the
OpenID brand).

For UserVoice, I think we use it to collect ideas and votes on those ideas —
both for the technology and the priorities of the foundation. Of course
nothing on UV will be binding, but these kinds of solutions have a lower
barrier to entry than joining a mailing list.

Chris

On Tue, Mar 31, 2009 at 1:33 PM, Scott Kveton <scott at kveton.com> wrote:

> Seems like the best way to get questions is to put it up there so
> people can enter them in. Topics make sense to me as well. I say get
> it up as fast as possible to start taking feedback.
>
> - Scott
>
>
>
>
> On Tue, Mar 31, 2009 at 10:11 AM, David Recordon <david at sixapart.com>
> wrote:
> > Hey Brian,
> > The feedback that I provided to Chris was that I thought we should start
> > getting UserVoice active before we promote it so heavily on the site.
> >  Currently they're are two ideas, but if we can get up over ten or so I
> > think it will become much clearly to new visitors how to use it and the
> sort
> > of thing that is expected.  I also believe that we can setup "topics" in
> > UserVoice and I'd encourage us to do so to separate ideas between the
> > Foundation and technology.  I also wonder how we plan to integrate
> UserVoice
> > and GetSatisfaction, or if we still do.
> > Basically, I want us to have a plan and some engagement on UserVoice
> before
> > it becomes the most prominent thing on the site.
> > --David
> > On Mar 30, 2009, at 7:53 PM, Brian Kissel wrote:
> >
> > Hi All,
> >
> > Chris has gotten UserVoice hooked up on the OpenID.net website, you can
> see
> > it at the bottom of the page under “Discuss/Ideas”  Thanks Chris!
> >
> > <image002.png>
> >
> > I’m suggesting that we also implement the “feedback widget” which makes
> it
> > more clear how to use the feedback tool.  You can see UserVoice’s widget
> at
> > UserVoice on the left hand side of the page.  Anyone have concerns about
> > implementing the “feedback widget” on our site?  The advantage is that
> this
> > proactively encourages site visitors to provide feedback.  The more
> feedback
> > we get the more we’ll know what the community is looking for from the
> OIDF.
> >
> > <image003.jpg>
> >
> > Cheers,
> > Brian
> > ==============
> > Brian Kissel
> > Cell: 503.866.4424
> > Fax: 503.296.5502
> >
> > From: Chris Messina [mailto:chris.messina at gmail.com]
> > Sent: Monday, March 30, 2009 7:09 PM
> > To: Brian Kissel
> > Cc: Marcus Nelson; Dave Recordon
> > Subject: Re: UserVoice on OIDF and wiki?
> >
> > Just as we posted about moving the OpenID code repo to Google Code, I'd
> like
> > to put such a visible feature to the board list first. I can go ahead and
> > make that request if you like. Recordon had more specific thoughts that
> he
> > might be willing to share when he returns this week.
> >
> >
> > Chris
> >
> > On Mon, Mar 30, 2009 at 7:06 PM, Brian Kissel <bkissel at janrain.com>
> wrote:
> >
> > What about the “Feedback Widget,” what’s required to implement that?  Any
> > reason not to try it?
> >
> >
> >
> > Cheers,
> >
> > Brian
> >
> > ==============
> >
> > Brian Kissel
> >
> > Cell: 503.866.4424
> >
> > Fax: 503.296.5502
> >
> >
> >
> > From: Chris Messina [mailto:chris.messina at gmail.com]
> > Sent: Monday, March 30, 2009 6:03 PM
> > To: Marcus Nelson
> > Cc: Brian Kissel; Dave Recordon
> >
> > Subject: Re: UserVoice on OIDF and wiki?
> >
> >
> >
> > Sure, go for it.
> >
> >
> >
> > I simply haven't the time lately to do the kind of design/touch ups I'd
> like
> > to — so if you smooth the integration/design, that'd be swell.
> >
> >
> >
> > Thanks!
> >
> > On Mon, Mar 30, 2009 at 5:15 PM, Marcus Nelson <marcus at uservoice.com>
> wrote:
> >
> > Hey Guys --
> >
> > You're very welcome!  This is a great start, though the UV page looks a
> > little plain.  If it's okay with you, we'd like to spruce it up a bit to
> > match the OpenID brand.  Would that be okay?
> >
> > --
> > Marcus Nelson
> > UserVoice.com - What do users really want?
> >
> > marcus at uservoice.com
> > mobile: 408.888.2657
> > skype:  uservoice
> > twitter:  @marcusnelson
> >
> > blog:          http://blog.uservoice.com
> > twitter:       http://twitter.com/uservoice
> > feedback:  http://uservoice.uservoice.com
> >
> >
> >
> > On Mon, Mar 30, 2009 at 11:05 AM, Brian Kissel <bkissel at janrain.com>
> wrote:
> >
> > Hi Chris,
> >
> >
> >
> > Great to see that its up and running now under the “Ideas” link at the
> > bottom of the page, thank you, but I’d guess that most people don’t take
> the
> > time to scroll to the bottom of the footer or even notice the “ideas”
> link.
> > The great thing about the “feedback widget” is that it proactively
> > encourages feedback, which I think is what we want.  Would also be good
> to
> > put this on the OIDF wiki site as well.  What’s the downside of using the
> > feedback widget?  I’m seeing it more places and think it will be good for
> > the OIDF to show that we’re proactively soliciting feedback, not to
> mention
> > that lots of good ideas will come from it as well as the relative
> priorities
> > of requests.
> >
> >
> >
> > By the way Marcus, thanks for your support with this as well, we really
> > appreciate it.
> >
> >
> >
> >
> >
> >
> >
> > <image001.jpg>
> >
> >
> >
> > Cheers,
> >
> > Brian
> >
> > ==============
> >
> > Brian Kissel
> >
> > Cell: 503.866.4424
> >
> > Fax: 503.296.5502
> >
> >
> >
> >
> >
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-- 
Chris Messina
Citizen-Participant &
 Open Web Advocate

factoryjoe.com // diso-project.org // vidoop.com
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